Step 4: Switch to the Services tab, check Hide all Microsoft services and click the Disable all button.Īfter you finish the steps above, the information store cannot be opened Outlook error should be solved.Recommended method Run Office 365 Support and Recovery Assistant Step 3: In the General tab, check Selective startup to select Load system services and Use original boot configuration. Step 2: Next, type msconfig and click OK.
To make sure there are no other conflicting programs, you can clean boot Windows. Step 3: Restart your PC, and launch Outlook again to see if the information store cannot be opened Outlook error is solved. Step 2: Switch to the Startup tab, select Lync and click the Disable button in the lower right corner. Step 1: Right-click the taskbar and select Task Manager. Quitting Lync which was running when you launched Outlook may fix the information store error. Method 5: Remove Lync from the System Startup Then you can select a Repair option if the scan detects errors. Step 4: Click Browse to choose an Outlook PST file, click Start to scan. Step 3: Click SCANPST.EXE to open the Microsoft Outlook Inbox Repair Tool window.
The default folder path for Outlook 2019 and ‘16 is: C:\Program Files (x86)\Microsoft Office\root\Office16. Step 2: Open the Outlook folder in File Explorer.
CANNOT START MICROSOFT OUTLOOK OFFICE 365 WINDOWS
Step 1: Press the Windows key + E key to open File Explorer. You might need to fix corrupted Outlook data files to solve this issue. Check if the information store cannot be opened error is solved. Step 3: Next, type outlook.exe /resetnavpane and click OK.Īfter running this command, Outlook should open normally. Step 2: Press the Windows key + R hotkey at the same time to open the Run dialog box. Step 1: Close all applications related to Outlook. Thus, you can try to reset the navigation pane to solve this issue. The information store cannot be opened Outlook error may be caused by corrupted navigation pane settings. Check if the information store cannot be opened Outlook error still exists. Now you have successfully turned off the compatibility mode. Step 3: Uncheck Run this program in compatibility mode for: under the Compatibility mode section. Step 2: Find the “ Outlook.exe” file, right-click it to choose Properties and navigate to the Compatibility tab. Step 1: Navigate straight to Local Disk: C > Program Files > Microsoft Office > Office XX. The second method you can try is to switch off the compatibility mode for Outlook. Method 2: Uncheck the Compatibility Mode Option for Outlook Wait for the process to complete, check if the information store cannot be opened Outlook error disappears. Step 3: A Choose Profile window will pop up. Step 2: Next, type Outlook /safe and click OK. Step 1: Press the Windows key + R hotkey at the same time to open the Run dialog box. The first way you can try is to open Outlook in Safe Mode. Read More Method 1: Start Outlook in Safe Mode Check out the following solutions to fix the information store error. However, there are many potential fixes for the information store cannot be opened Outlook error. The information store could not be opened.Īfter this error, you cannot open Outlook. The complete error message for Outlook 2019 and ’16 users is as follows:Ĭannot start Microsoft Outlook. The error message has several variations in different Outlook versions. When you try to launch Outlook, an information store cannot be opened error may arise. Method 5: Remove Lync from the System Startup.Method 2: Uncheck the Compatibility Mode Option for Outlook.It will show you several workable methods to help you fix this issue. Have you ever encounter “the information store cannot be opened” error? If yes, right now you can read this post from MiniTool. Outlook is commonly used, but problems often arise.
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